Common questions

We have further information in case you have any questions regarding the purchase

of our products. Below is all of the information you should know before, or after, becoming

our client.

 

Purchase Policy: After the purchase, we will inform the client via e-mail of

the shipping date..

 

Delivery Time: Estimated delivery time is up to 9 days after the day of the

purchase, with the possibility of delays in the manufacturing of the rugs.

 

How To Track Your Order: After

you have sent your request, you will receive a tracking code via e-mail. After you have received

this code, you will be able to check the location of your order through the post office website:

http://www.correios.com.br .

 

Custom Orders:

To request a custom order, get in contact with us through our WhatsApp number: (051) 9 9160

- 1987, or through our e-mail: tapetesmultisul@hotmail.com

 

Payment via Deposit: To make a

payment through deposit, get in contact with us through our WhatsApp number: (051) 9 9160

- 1987, or through our e-mail: tapetesmultisul@hotmail.com and request further information.